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- Product: Service Design Kit
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- Description:
- Improve service delivery in your employee's transactions with the
- customer. Analyze what makes service outstanding. Find out what
- famous people have said about the service culture.
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- Author: Niche Software & Communications
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- Version 1.1 , 1991.
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- Needs: IBM PC, DOS 3.1 or better. VGA monitor, hard disk
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- Registration Fee: $5.0
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- Look For: availability unknown on BBSs, America Online
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